This is a collection of advice for mailing list owners based on my experience of running technical and social lists of all sizes since 1994. It's not a technical document, and you won't find out how to configure your mailing list software here. Instead, you'll learn some general techniques to help you make your mailing list run smoothly and keep yourself sane in the process.
This article can be found at http://netizen.com.au/~skud/articles/mladvice/. Any comments should be emailed to the author, Kirrily Robert, at skud@netizen.com.au.